Hi! I’m Jenny, an end-to-end Senior Product Designer
I design complex experiences rooted in empathy and grounded in measurable impact. I am currently leading Upgrade’s Home Improvement product 🏡
Recent Projects
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Autopay Savings Calculator
Autopay experience that boosts visibility and usability, achieving a 22% click-through rate and prompting 1,900 borrowers to increase their monthly payments within two months.
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Customized Stage Funding
Introduced milestone-based payments for contractors: releasing funds in stages as work is completed and verified, reducing fraud and failure risk while growing the contractor network by 10%.
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Upgrade Cross Sell
Connected prequalified customers from other Upgrade products to trusted contractors within the Home Improvement network, with around 1,500 users submitting a home project request 3 months after launch.
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